I was getting this error when I sent an email using an SPD workflow:
"The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly"
When I checked the event viewer I found this error:
"An error occurred while talking to SMTP host"
I tested the SMTP by creating a simple aspx page which sent an email. This page was working correctly.
Following steps resolved the issue:
- Use the IP address instead of the pc name in SharePoint SMTP settings
- IIS Manager > SMTP Server > Properties > Access > Connections > Allow all except the following (make sure the list below is empty)
- Also make sure that your SMTP defined in Central Admin > Operations and your SMTP defined in Central Admin > Application Management > Outbound SMTP Settings do not conflict with each other.
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